B2E Solutions provides an innovative solution that proactively prevents and helps fix problems. This allows employees find their own answers to PC problems and helps maximize productivity, eliminate downtime, and reduce support costs.
Website
My first task was to help produce a website that explains this new way
for businesses to provide better tech support and lower cost.
Interactive
Next,
I was brought in to help craft an interactive demo that illustrates how B2E's
Support Center product works. To help the audience understand how Support
Center makes tech support easier,
I picked five user scenarios that show a cross-section of problems for both
desktop and mobile users. The tone is light and friendly, easily conveying
very technical information to an unfamiliar audience.